Privacy Policy
Data Controller
The data controller is Tuscan Soul, operator of the website www.tuscan-soul.com.
You can contact the Data Controller via the CONTACTS section of the website or by writing to: info@tuscan-soul.com.
Types of Data Collected
The Data Controller does not provide an exhaustive list of the types of Personal Data collected, as these may vary depending on the User’s interaction with the website.
Full details on each type of data collected are provided in the dedicated sections or through specific information texts prior to collection.
Data provided voluntarily
- Data entered in contact forms (name, email, telephone number, message)
- Data provided for newsletter subscription
- Data provided through direct communications
Data collected automatically
- Usage and navigation data
- IP address
- Technical, analytical and profiling cookies via CookieYes
- System logs
Data collected through third-party services
- Google Analytics (GA4) – statistical analysis
- HubSpot – CRM, form management, automation
- Mailchimp – newsletter management and statistics
- CookieYes – cookie consent management
Unless otherwise specified, all data requested by the website is mandatory.
Methods and Location of Data Processing
Methods of processing
The Data Controller takes appropriate technical and organisational measures to prevent unauthorised access, disclosure, modification or destruction of personal data.
The processing is carried out using IT and/or telematic tools with logic related to the purposes indicated.
Place
The data is processed at the Data Controller’s operational headquarters and other locations where parties involved in the processing are located. Some services (Google, HubSpot, Mailchimp) may involve transfers to countries outside the EU.
Appropriate measures are taken, such as Standard Contractual Clauses (SCC).
Retention period
- Contact form: up to 12 months
- Newsletter (Mailchimp): until consent is revoked
- Google Analytics: according to the service’s timelines
- Cookies: according to the deadlines defined in CookieYes
- HubSpot: until the purposes cease or consent is revoked
Once the retention period has expired, the data is deleted or anonymised.
User rights
The User may exercise the following rights:
- Withdraw consent
- Object to processing
- Access their data
- Request rectification or updating
- Request restriction of processing
- Request erasure of data
- Request data portability
- Lodge a complaint with the Supervisory Authority
Details on the right to object
The User may object to processing based on legitimate interest. In the case of direct marketing activities, opposition is always possible without justification.
How to exercise your rights
Requests can be sent via the CONTACTS section of the website or by writing to: info@tuscan-soul.com. Requests are free of charge and will be processed within one month.
Further information on processing
Defence in court
The User’s data may be used in court or in the preparatory stages to defend the website from abuse. The Data Controller may be obliged to disclose data at the request of the competent authorities.
Specific information
Particular services may require additional information.
System logs and maintenance
For technical reasons, the website and third-party services may collect logs containing IP addresses and other data.
Response to ‘Do Not Track’ requests
The site does not support ‘Do Not Track’ requests. Third-party services used may support them according to their policies.
Changes to this Privacy Policy
The Data Controller may change this policy at any time. Changes will be posted on this page with an indication of the date of the update.
Cookies
The website uses technical, analytical and profiling cookies, managed through CookieYes. Cookies:
- enable the website to function properly,
- improve the user experience,
- do not contain sensitive personal data.
You can change or withdraw your consent at any time via the CookieYes panel.
Disabling cookies may compromise the functioning of the website.
Image notes
Some images on the website come from public sources on the web. If there are any copyright violations, you can report them via the CONTACTS section. We will remove them immediately.
Document updated by Tuscan Soul – 23/08/2025